Tracking order

Track Your Order

At RavelleSpark, we understand how important it is for you to know the status of your order. Below you'll find all the information you need to track your package from our warehouse to your doorstep.

Order Tracking Process

  1. Order Confirmation: Once your order is placed, you'll receive an email confirmation with your order details.
  2. Processing: Your order will be processed within 1-2 business days (excluding weekends and holidays).
  3. Shipping Notification: When your order ships, you'll receive a shipping confirmation email containing your tracking number.
  4. In Transit: Use the tracking number to monitor your package's journey.
  5. Delivery: Your package will be delivered to the address you provided during checkout.

How to Track Your Package

You can track your package using the tracking number provided in your shipping confirmation email. We recommend using the following reliable third-party tracking service:

17Track

A comprehensive package tracking platform that supports most international carriers:

  1. Visit 17Track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package's current status and location

17Track provides detailed tracking information and can often detect your carrier automatically.

Frequently Asked Questions

How long does it take to receive my tracking number?
You'll receive your tracking number within 1-2 business days after placing your order, once it has been shipped.
What if my tracking information isn't updating?
Some carriers may take 24-48 hours to update their tracking systems. If your tracking hasn't updated after 3 business days, please contact our customer service.
Can I track my order without a tracking number?
Unfortunately, we cannot provide order status updates without a tracking number. Please check your shipping confirmation email for this information.

If you have any questions about your order status that aren't answered by the tracking information, please don't hesitate to contact our customer service team through our Contact Us page.